㈠ 翻譯成英文----市場營銷專業
In today's highly competitive shopping centers, the implementation of multi-brand strategy has become more and more enterprises an important means of competition in the market. Looking internationally, we can see that many international well-known large enterprises are using multi-brand strategy of enterprises in China, there are many who try. Multi-brand strategy of the enterprise despite the many, but not all businesses are successful, can be like Procter & Gamble, L'Oreal and so the success of this great enterprise is little more. Market segmentation approach of this article first, click on the connotation of multi-brand strategy, characteristics, significance and impact of multi-brand strategy and implementation of multi-brand strategy. From the analysis of many international companies chose to adopt multi-brand strategy, what the reasons are, combined with some of the implementation of multi-brand strategy, business success stories, specific analysis of multi-brand strategy.
㈡ 急求菲利浦科特勒市場營銷英文定義
Marketing: a social and managerial process by which indivials and groups obtain what they need and want through creating and exchanging procts and value with others. ( Principles of Marketing by Philip Kotler )
營銷是個人和集體通過創造,提供出售,並同別人自由交換產品和價值,以獲得其所需所欲內之物的一容種社會過程。
營銷管理(marketing management)作為一種藝術和科學,它需要選擇目標市場,通過創造、傳遞和傳播優質的顧客價值,獲得、保持和發展顧客。
㈢ 營銷策劃用英語怎麼說
營銷策劃的英文翻譯_網路翻譯
營銷策劃
Marketing Planning
planning_網路翻譯
planning 英[ˈplænɪŋ]
n. 規劃; 計劃;
v. 計劃; 設計; 「plan」的現版在分詞權;
[例句]The trip needs careful planning
這趟行程需要周密計劃。
[其他] 原型: plan
㈣ "市場營銷「用英語怎麼說
市場營銷
marketing management;
,
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㈤ 急!求關於市場營銷(最好是關於營銷策略的)的英文文獻2000字左右的,最好帶翻譯,在線等!
大家知道,企業管理包括生產管理、營銷管理和財務管理等多個方面,而財務管理是企業整個管理體系的核心,企業的財務管理目標即是企業追求的目標。可見,只有以財務管理為中心,協調運作管理體系的各個方面,才能有效地強化企業管理,促進企業發展。從全國來說,民營企業數量眾多、分布廣泛、特點各異,再加上受宏觀經濟環境化和體制影響,民營企業在加強財務管理方面遇到了一定的阻力,例如:政策的「歧視」使民營企業和大型企業不能公平競爭,地方政府、行業管理部門的干預,使民營企業的財務管理目標短期化,再主要的就是民營企業財務管理受業主的影響過大等一些主觀因素的存在,導致財務管理的重要性被忽視。所以,其財務管理中存在的問題也多種多樣,我認為,目前普遍存在的問題和原因主要有:
(一)融資困難,周轉資金不足,使財務管理成斷源之湖。
目前,我國民營企業初步建立了較為獨立、渠道多元的融資體系,但是,融資難、擔保難,仍然是制約民營企業發展的最突出的問題,主要問題是:第一,負債過多,融資成本高,風險大,造成民營企業信用等級低,資信相對較差。第二,大多數民營企業是非大型企業,有些銀行受傳統觀念和行政干預的影響,對其貸款不夠熱心。第三,中介機構不健全,缺乏專門為民營企業貸款服務的金融中介機構和貸款擔保機構。
分析其主要原因表現在兩個方面:一是金融業對民營企業的信貸支持不夠。我國金融系統從設置到服務項目,大都是以大企業為服務對象,民營企業的信貸服務往往被忽視。由於貸款難,生產經營過程中所需資金不足,極大制約了民營企業的發展。有的民營企業,雖存在暫時困難,但銀行一旦支持就能起死回生;二是民營企業的融資渠道單一,難以適應市場需求的變化。由於有的民營企業,在既得不到銀行的貸款支持,又不具有自我融資或向社會公開融資能力,無形中,加強企業財務管理也就成了一句空話,財務管理也就成了斷源之湖。
(二)財務控制薄弱,缺乏科學性,使財務管理舉步艱難。
大部分民營企業存在財務控制環節薄弱,而且對加強財務管理方面不夠重視,沒有從真正意義上理解財務管理在企業中的地位。主要問題有:一是資金管理不嚴,財務控制薄弱,造成資金閑置或不足。二是應收賬款周轉緩慢,造成資金回收困難。三是存貨控制薄弱,造成資金呆滯。四是重錢輕物,資產流失嚴重。
分析其原因主要是:一是有些民營企業認為現金越多越好,致使大量現金未參加周轉,有的是資金缺少計劃安排,過量購置不動產,而使企業無法應付經營急需的資金,陷入財務困境。二是沒有建立嚴格的賒銷政策,缺乏有力的摧收措施,應收款不能兌現或形成呆賬。三是很多民營企業月末存貨佔用資金往往超過其營業額的兩倍以上,造成資金呆滯周轉失靈。四是不少民營企業管理者,對原材料、半成品、固定資產等管理不到位,出了問題無人追究,資產浪費嚴重。分析以上原因,最重要的是因為企業上層領導財務管理觀念落後,缺乏科學性,在思想上沒有真正理解財務管理對做大做強一個企業所起到的作用,沒有將財務管理納入企業管理的有效機制中,缺乏現代財務管理觀念,使財務管理失去了它在企業管理中應有的地位和作用,舉步艱難。
(三)管理模式疆化,管理觀念陳舊,使財務管理暗然失色。
由於長期以來在思想上受到舊的財務制度的約束,企業管理人員的觀念比較滯後。主要問題有:一是企業的投資者同時就是經營者。二是企業管理者的管理能力和管理素質差,管理思想落後。
分析其原因主要是:民營企業典型的管理模式是所有權和經營權高度統一,企業的投資者同時就是經營者,這種模式勢必給企業的財務管理帶來負面影響,民營企業中相當一部分屬於個體私營性質,在這些企業中,企業領導者集權現象嚴重,並且對財務管理的理論方法缺乏應有的認識和研究,致使其職責不分,越權行事,造成財務管理混亂,財務監核不嚴,會計人員獨舟難行,想規范管理很難。大部分企業沒有或無法建立內部審計部門,即使有,也很難保證內部審計的獨立性。另外,有些企業沒有將財務管理納入企業管理的有效機制中,缺乏現代財務管理觀念,多數民營企業家尚未建立起諸如時間價值、風險價值、邊際成本、機會成本等科學管理的概念,由於管理模式疆化,管理觀念陳舊,使財務管理暗然失色,失去了它在企業管理中應有的地位和作用。
First, the privately operated enterprise the question and the reasonanalysis which exists in the financial control As everybody knows, business management including proctionmanagement, marketing management and financial control and so on manyaspects, but the financial control is the enterprise entire managementsystem core, enterprise's financial control goal is a goal which theenterprise pursues. Obviously, only has take the financial control asthe center, the coordination operates management system each aspect,can effectively strengthen the business management, the promotionenterprise develops.Said from the nation that, the privately operated enterprise quantitymultitudinous, distributed is widespread, the characteristicrespectively differently, in addition receives the macroscopiceconomic environment and the system influence, the privately operatedenterprise was strengthening the financial control aspect to meet thecertain resistance, for example: The policy "the discrimination"causes the privately operated enterprise and the major instry cannotthe fair competition, the local authority, the profession controlsection's intervention, causes the privately operated enterprise thefinancial control goal short-term, again is main is the privatelyoperated enterprise financial control owner's influence oversized andso on some subjective factors existences, causes the financial controlthe importance to neglect. Therefore, in its financial control existsquestion also many and varied, I believed, at present the universalexistence question and the reason mainly have: .
(1) financing difficulty, the revolving fund is insufficient, causeslake of the financial control Cheng Duanyuan. At present, the our country privately operated enterprise initiallyestablished has been independent, the channel many Yuan financingsystem, but, financed difficultly, to guarantee difficultly, still wasthe most prominent question which the restriction privately operatedenterprise developed, the main question was: First, is in debtexcessively many, financing cost high, risk big, creates the privatelyoperated enterprise credit rank low, helps the letter relatively to beworse. Second, the majority privately operated enterprise right andwrong major instry, some banks the traditional ideas and theadministrative intervention influence, insufficiently are warm-heartedto its loan. Third, the facilitating agency is not perfect, lacksspecially the financial facilitating agency and the loan guaranteeorganization which serves for the privately operated enterprise loan. Analyzes its main reason to display in two aspects: One is the financeinstry is insufficient to the privately operated enterprise's creditaid. Our country finance system from establishes to the serviceproject, mostly is take the big enterprise as the service object, theprivately operated enterprise's credit service is often neglected.Because the loan is difficult, in the proction management processneeds the fund to be insufficient, enormously has restricted theprivately operated enterprise's development. Some privately operatedenterprises, although exists temporarily difficultly, but the bankonce supports can bring back to life; Two is the privately operatedenterprise's financing channel is unitary, adapts the market demandchange with difficulty. As a result of some privately operatedenterprises, in both cannot obtain the bank the loan support, and doesnot have self- financing or to the social public financing ability,imperceptibly, strengthened the enterprise financial control also tobecome an empty talk, the financial control has also become mediateslake of the source.
(2) financial control is weak, lacks the scientific nature, causes thefinancial control to take a step difficultly. The majority of privately operated enterprises have the financialcontrol link to be weak, moreover to strengthens the financial controlaspect insufficiently to take, has not understood the financialcontrol from the true significance in enterprise's status. The mainquestion includes: One is the fund management is lax, financialcontrol weak, creates the fund to leave unused or to be insufficient.Two is the receivable account funds turnover is slow, causes the fundrecycling difficulty. Three, the inventory control is weak, createsthe fund delay. Four is re- Qian Qingwu, the property drainsseriously. Analyzes its reason mainly is: One is some privately operatedenterprises thought cash more the better, causes the massive cashesnot to participate in the turnover, some are the fund lacks the planarrangement, excessive purchase real estate, but causes the enterpriseto be unable to deal with the management urgently needed fund, fallsinto the financial difficult position. Two is does not have theestablishment strict selling on credit policy, lacks powerfullydestroys receives the measure, should receive money cannot cash orform the ll account. Three is very many privately operatedenterprises end of the month the goods in stock takes the fund oftento surpass its turnover above two times, creates the fund delayturnover to malfunction. Four is many privately operated enterprisessuperintendents, to management and so on raw material, half-finishedproct, fixed asset did not arrive, leaves question nobody toinvestigate, the property waste was serious. Above analyzes thereason, most importantly because the enterprise upper formationleadership financial control idea is backward, lacks the scientificnature, the untrue understanding financial control to does in thethought greatly makes the role which the strong enterprise plays, hasnot bought into line with the financial control the businessmanagement in the effective mechanism, lacks the modern financialcontrol idea, caused the financial control to lose it the status andthe function which should have in the business management, took a stepdifficultly.
3) management pattern boundary, manages the idea obsoletely, causesthe financial control to be dark however 失色. Because receives the old financial system since long ago in thethought the restraint, business management personnel's idea comparisonlag. The main question includes: One is at the same time enterprise'sinvestor is the operator. Two is the enterprise superintendent'smanagement ability and the management quality bad, manages the thoughtto be backward. Analyzes its reason mainly is: The privately operated enterprise modelmanagement pattern is the property rights and the operating righthighly unifies, at the same time enterprise's investors is theoperator, this kind of pattern inevitably will give the enterprise thefinancial control to bring the negative influence, in the privatelyoperated enterprise quite a part will belong to the indivial tooperate privately the nature, in these enterprises, enterprise leadercentralization phenomenon serious, and will lack the understanding andthe research to the financial control theory method which will besupposed to have, will cause its responsibility not to divide, exceedsauthority to handle affairs, creates the financial control chaotic,the finance will supervise the nucleus not to be lax, accountant thepersonnel alone boat difficult line, to think the standard managementwill be very difficult. The majority of enterprises not or are unableto establish the interior auditing department, even if has, also isvery difficult to guarantee the internal audit the independence.Moreover, some enterprises have not bought into line with thefinancial control the business management in the effective mechanism,lacks the modern financial control idea, the most privateenterpreneurs not yet establish such as scientific management the andso on time value, risk value, marginal cost, opportunity cost concept,as a result of the management pattern boundary, manages the ideaobsoletely, causes the financial control to be dark however 失色,has lost it the status and the function which should have in thebusiness management.
㈥ 市場營銷英文文獻翻譯成中文3000字
一、服務營銷。
現代經濟發展的一個顯著特徵是服務業的蓬勃發展,其在國民經濟中的地位愈來愈重要,服務營銷的重要性日益突出,中國已經加入WTO ,外資企業紛紛搶灘中國,中外服務市場營銷大戰將出現白熱化的態勢。現實經濟生活中的服務可以區分為兩大類。一種是服務產品,產品為顧客創造和提供的核心利益主要來自無形的服務。另一種是功能服務,產品的核心利益主要來自形成的成分,無形的服務只是滿足顧客的非主要需求。貝瑞認為,在產品的核心利益來源中,有形的成分比無形的成分要多,那麼這個產品就可以看作是一種「商品」(有形產品) ;如果無形的成分比有形的成分要多,那麼這個產品就可以看作是一種「服務」。與服務的這種區分相一致,服務營銷的研究形成了兩大領域,即服務產品的營銷和顧客服務營銷。服務產品營銷的本質是研究如何促進作為產品的服務的交換;顧客服務營銷的本質則是研究如何利用服務作為一種營銷工具促進有形產品的交換。但是,無論是服務產品營銷,還是顧客服務營銷,服務營銷的核心理念都是顧客滿意和顧客忠誠,通過取得顧客的滿意和忠誠來促進相互有利的交換,最終實現營銷績效的改進和企業的長期成長。
First, services marketing.
Modern economic development is characterized by a significant service instry booming national economy, the status of its growing importance of services marketing highlights the growing importance of China has joined WTO, foreign companies have to seize the Chinese, and foreign services, marketing war will appear white-hot trend. Economic life of service can be divided into two categories. One is service procts, proct creation and delivery for customers mainly from the core interests of intangible services. The other is the function of services, procts, mainly from the formation of the core interests of the ingredients, invisible only to meet customer service needs of non-major. Berry think that the source of the proct's core interests, the tangible and intangible elements of composition to be more than that, then the proct can be seen as a "commodity" (tangible procts); if intangible components of tangible elements to more than that, then the proct can be seen as a "service." And services consistent with this distinction, service marketing research formed the two major areas, namely services, procts, marketing and customer service marketing. Service is the essence of proct marketing, how to promote the exchange of proct services; customer service is of the essence of marketing, how to use the services as a marketing tool to promote the exchange of tangible procts. However, both services proct marketing, or customer service, marketing, service marketing is the core concept of customer satisfaction and loyalty, and by obtaining customer satisfaction and loyalty to the promotion of mutually beneficial exchange, and ultimately sales performance improvement and long-term business growth.
二、網路營銷。
互聯網路是一種利用通訊線路,將全球電腦納入國際聯網的信息傳送系統必將是未來市場營銷最重要的渠道。網路營銷的特性包括;可24 小時隨時隨地地提供全球性營銷服務;電腦可儲存大量的信息,代消費者查詢,可傳送的信息數量與精確度,遠超過其他媒體;能因應市場需求,及時更新產品或調整價格;減少印刷與郵遞成本;且無店面租金,節約水電與人工成本;可避免推銷員強勢推銷的干擾;可經由信息提供與互動交談,與消費者建立長期良好的關系。互聯網路是一種功能最強大的營銷工具,它同時兼具渠道、促銷、電子交易、互動顧客服務以及市場信息分析與提供的多種功能。
它以聲光互動溝通的特質,作為跨越時空的媒體,已深深吸引年青一代人的眼光。此外,它所具備的一對一營銷能力,正是符合[ 分眾營銷]與[ 直效營銷]的未來趨勢。 網路營銷可視為一種新興的營銷渠道,它並非一定要取代傳統的渠道,而是經由信息科技發展,來創新與重組營銷渠道。但不可否認的是,網路營銷必然會給傳統營銷造成沖擊,因此商業界必須要注意這種趨勢,並與軟體產業作密切的聯系與合作。以廣告業為例,在最新媒體時代,銷售是從開始到完成的一貫作業,就是說由吸引注意、引發興趣、造成購買欲、進行采購,一氣而成,而廣告公司將參與營銷的全程。商業企業也有必要改變傳統的組織形態,提升新媒體部門的功能,引進兼具營銷素養與電腦科技的人才,未來才能具備市場的競爭優勢。
Second, network marketing.
Use of the Internet is a communication line, into the international network of global computer information delivery system will be the next most important channel for marketing. Internet Marketing features include; can provide anytime, anywhere 24 hours of global marketing services; computer can store large amounts of information, on behalf of consumer inquiries, the amount of information transmitted and accuracy, far more than other media; to meet market demands in a timely manner Update proct or price adjustments; rece printing and mailing costs; and no store rent, saving water and labor costs; can avoid the interference of a salesman selling strong; can talk through the provision of information and interaction with consumers long-term good relations. Internet is the most powerful marketing tool, it also combines Qu, marketing, electronic transactions, interactive customer service and market information analysis and delivery of a variety of functions.
It features sound and light interactive communication, as of time, the media, who have been attracted to the eyes of the younger generation. In addition, it has a one to one marketing capabilities, it is consistent with [Focus marketing] and [direct marketing] future trend.
Internet marketing can be considered as an emerging marketing channels, it is not necessarily to replace the traditional channels, but through the development of information technology to innovation and re-marketing channels. But it is undeniable that online marketing is bound to impact traditional marketing, so the business community must pay attention to this trend, and with the software instry for close contact and cooperation. Advertising instry as an example, in the latest media age, sales are consistent from start to finish operation, that is attracting attention from the triggered interest, resulting in purchases, procurement, these cities become, and advertising companies will participate in the marketing of the whole. Commercial enterprises also need to change the traditional organizational forms, to enhance the functions of the new media sector, the introction of both quality and marketing personnel in computer technology, the future can have the market's competitive advantage.
三、綠色營銷。
所謂「綠色營銷」,是指社會和企業在充分意識到消費者日益提高的環保意識和由此產生的對清潔型無公害產品需要的基礎上,發現、創造並選擇市場機會,通過一系列理性化的營銷手段來滿足消費者以及社會生態環境發展的需要,實現可持續發展的過程。綠色營銷的核心是按照環保與生態原則來選擇和確定營銷組合的策略,是建立在綠色技術、綠色市場和綠色經濟基礎上的、對人類的生態關注給予回應的一種經營方式。目前,西方發達國家對於綠色產品的需求非常廣泛,而發展中國家由於資金和消費導向上和消費質量等原因,還無法真正實現對所有消費需求的綠化。以我國為例,目前只能對部分食品、家電產品、通訊產品等進行部分綠化;而發達國家已經通過各種途徑和手段,包括立法等,來推行和實現全部產品的綠色消費。從而培養了極為廣泛的市場需求基礎,為綠色營銷活動的開展打下了堅實的根基。以綠色食品為例,英國、德國綠色食品的需求完全不能自給,英國每年要進口該食品消費總量的80% ,德國則高達98%。這表明,綠色產品的市場潛力非常巨大,市場需求非常廣泛。
綠色營銷只是適應二十一世紀的消費需求而產生的一種新型營銷理念,也就是說,綠色營銷還不可能脫離原有的營銷理論基礎。因此,綠色營銷模式的制定和方案的選擇及相關資源的整合還無法也不能脫離原有的營銷理論基礎,可以說綠色營銷是在人們追求健康、安全、環保的意識形態下所發展起來的新的營銷方式和方法。現代企業只有樹立起一種全新的可持續發展營銷的經營理念,努力開展綠色營銷,開發綠色產品,進行綠色生產,才能和可持續發展潮流相適應。同時,企業還可進一步「導向消費者」,促成可持續消費模式的全面建立和實現,承擔起促進社會發展和生態環境發展的責任和義務,使企業的經濟效益、社會效益和環境效益相統一。
Third, green marketing.
The so-called "green marketing" refers to the social and enterprises are fully aware of the increasing environmental awareness of consumers and the resulting need for clean-based pollution-free procts based on the discovery, creation and select market opportunities, through a series of rational means of marketing to meet consumer and community development needs of the ecological environment and realize sustainable development process. Green Marketing is the core ecological principles in accordance with environmental protection and to select and determine the marketing mix strategy is based on green technology, green markets and green based on economic, ecological concerns for the human response to a mode of operation. Some developed countries the demand for green procts is very extensive, but developing countries as capital and consumer orientation, quality and consumer reasons, it can not really achieve the greening of all consumer demand. Taiwan for instance, currently only some food, home appliances, communication procts, part-green; while developed countries have adopted a variety of ways and means, including legislation, etc., Lai Tuixing and the achievement of all procts Di green consumption. Thus having a very broad basis of market demand for green marketing activities have laid a solid foundation. To green, for example, the United Kingdom, Germany, the demand for green food can not self-sufficient, the United Kingdom every year, the import of 80% of the total food consumption in Germany is as high as 98%. This indicates that the market potential for green procts is very large, very wide market demand.
Green marketing is the twenty-first century consumer demand resulting from a novel marketing idea, that is, green marketing, marketing is also not out of the original theory. Therefore, the development of green marketing model and program selection and integration of related resources can not can not be severed from the original basis of marketing theory can be said that green marketing is the pursuit of health, safety, environmental protection, developed under the ideology of the new ways and means of marketing. Establish a modern enterprise is only a new marketing philosophy of sustainable development, make efforts to green marketing, the development of green procts for green proction, and sustainable development to adapt to the trend. At the same time, enterprises can further "consumer oriented", to promote sustainable consumption patterns of the full development and realization of their obligation to promote social development and ecological development of the responsibilities and obligations, so that their economic, social and environmental benefits .
㈦ 誰幫忙寫篇酒店市場營銷策略英語文章
給你一篇範文參考下,但是沒有英文的:今天,國內酒店市場的寒冬正在悄然逼近。受此次危機影響,首先,酒店行業的入境客源明顯減少;其次,多數國內公司開始嚴格控制差旅費用支出,導致商務出行人數、次數與酒店住宿等級降低;再者,國內某些地區已經出現的高星級酒店供大與求的現象更加惡化。凡此種種皆與人們的信心產生了互為因果的關系。
為應對全球金融危機在中國可能出現的蔓延與加劇,中國政府迅速提出了四萬億人民幣的經濟刺激計劃,國家旅遊局與相關部門也在制訂「國民休閑計劃」,進一步落實職工帶薪休假制度。那麼,在營銷方面,酒店應該做什麼呢?
一、在市場定位不變的情況下,整體價格構成向下調整。降價是原則,如何操作,則是技巧;降價的目的非常明確:給顧客以實惠,穩定主體客源;合理減少GOP,爭取營業收入最大化。在酒店營銷諸要素中,價格最敏感、最直接、最有效。
酒店運用價格杠桿,有這樣幾點理由:首先是顧客的需求改變,這種改變表面上是顧客需求標准降低,例如由行政樓層降為標准客房,實質上是支付能力下降,也就是說,顧客並不是自願降低自己的住宿標准,而是無力維持原住宿標准,因此,顧客,尤其是對於公務出差的顧客而言,這樣的改變是痛苦的和被迫的,他們仍然渴望維持原狀,在這種情況,如果酒店降價,這些顧客就可能繼續留住,如果酒店堅持不降,這些顧客就可能流向其他酒店;其次,對於酒店產品而言,由於其無法貯藏的特性,今天未賣掉的房間,其價值就是零,直接受損失的是酒店;此外,就酒店營銷而言,盡管許多業內人士對降價都持反對態度,但是筆者認為,該降的時候,一定要降,除非有足夠的現金流,否則,就應該隨行就市。
降價操作當然有技巧,要考慮市場需求、競爭對手、產品特點等諸多因素的相互作用關系。同時必須指出,降價不是營銷的唯一手段,不能造成市場錯位;降價與否也許是酒店可以獨自決定的事情,但是降價的效果如何卻非酒店獨自可以決定的。這里,與顧客的溝通,特別是與大客戶、常客的主動、積極溝通至關重要,我們不能採取簡單的線性思維方式———酒店降價→顧客佔便宜→顧客當然不反對,那麼,酒店只要告知顧客就可以了,沒有必要搞什麼復雜的溝通。這樣想法不能算錯,但過於簡單,因為降價的目的首先是酒店獲益,酒店由於沒有更好選擇而不得不降價,而顧客則總是有更多其他酒店的選擇。因此,降價溝通做得好,有利於酒店與顧客的雙贏,顧客得到了自己想要的價值,酒店的資源得到了最大化的利用。
二、在主打產品基本不變的情況下,增加產品價值,豐富顧客選擇。一般來說,在酒店可研階段,客源定位就基本確定,由此與之配套的主打產品設計成型。因此,面對當前經營困境,一家高星級酒店沒有必要考慮將適應商務客源需求的主打產品轉型去適應旅遊客源需求,而應該考慮將適應境外商務客源需求的產品轉向適應境內商務客源需求,即調整這兩部分客源的構成比例,將境外商務客源的減少部分,力爭通過開發境內市場進行彌補。
具體可採取如下幾種做法。首先,留住核心客戶群,方法是在他們支付能力被迫降低的情況下,酒店通過降價或升級手段,盡量維持提供客戶的產品標准不變;其次,吸引更多的顧客,最大限度地增加所有產品的價值,而增值部分必須為其細分顧客群所認認可。例如比較常見但也確實為顧客樂意接受的方法有減免服務費、提供免費早餐、贈送自助餐券、VIP升級、常客計劃雙倍積分獎勵等;再者,在整合酒店內部資源(例如房間與餐飲、娛樂等的捆綁銷售)基礎上,整合酒店外部相關可利用資源,例如,國內有些酒店與提供天然健康睡眠用品的公司合作,向客人提供具有安眠功效的睡枕,酒店的目的是發掘、誘導客人的住房需求,而睡枕公司的目的宣傳自己的產品。那麼,當客人在用了酒店的睡枕感到確實舒服有效的時候,酒店可以把同樣的睡枕賣給客人。
酒店在整合外部資源時,必須遵守這樣幾條原則:第一,酒店、顧客與合作方三方均合理受益;第二,整合進來的外部服務/產品要貨真價實;第三,酒店受益不是體現在通過賣合作方的服務/產品獲得利潤,而是作為促銷手段,銷售酒店自身的產品;第四,此類做法只是錦上添花,不可過多過濫,影響酒店主業形象。
三、在發揮銷售人員主導作用的情況下,提高一線面客員工銷售意識。面對正在到來的市場寒冬,首先感覺到寒氣逼人的,就是酒店的銷售人員———今年的銷售任務能不能完成,明年的預算指標是不是還要年年加碼?作為酒店的經營決策者,首先要做的工作就是穩定並強化銷售隊伍。
第一,要深入銷售一線,同銷售人員一起分析市場的形勢與酒店的任務,目的是對市場達成基本共識,對酒店的經營目標達成基本共識;第二,在共識的基礎上制定靈活的銷售策略,隨著市場變化迅速調整;第三,客觀地制定銷售人員的業績考核指標,促使他們完成指標的相應支持,包括管理支持,例如各種政策的傾斜,也包括產品支持,例如酒店的客房、餐飲的質量、特色保證等;第四,調動那些有銷售才華或有培養潛力的其他部門員工充實到銷售隊伍中。
酒店的銷售離不開全體部門和人員的共同努力,應使全體員工,特別是一線面客員工真正理解並切身感受到酒店銷售業績好壞與自己的關系,例如個人收入、工作評價等。這里並不是說,因為市場形勢不好,所以酒店全體員工不管是什麼崗位都分配指標去拉客戶,而是要求大家在完成好崗位職責的基礎上,能夠站在酒店銷售的立場上,思考酒店的經營與管理。對於一線面客員工,如果他們銷售意識提高了,就更容易與二線、銷售部合作,形成立體的銷售網路。要做到這一步,管理要扁平化,授權向一線下移。
此外,對於基層員工,不要進行過多的原則、理念灌輸,應該著重通過案例分析、集體討論來增強其銷售意識,通過啟發的方式逐步讓一線員工體會、認知、固化。談銷售並不一定就是向顧客推銷什麼酒店的產品,而是根據自己的崗位特點與顧客的需要隨機處理。有時顧客需要的只是一個真誠的微笑,有時顧客需要的只是聊上幾句貼心的家常,這些看似簡單平常的待客行為,都可以起到意想不到的銷售效果。
㈧ 求 介紹日用品市場營銷策略的英文資料
、網址:http://www.lotsofessays.com/viewpaper/1694994.html 一篇英文文章
Procter & Gamble Marketing Strategy
This is an excerpt from the paper...
For many years, consumers who wanted whiter teeth had to use weak over-the-counter polish procts, or go to the dentist for bleaching. The over-the-counter procts were generally not able to proce dramatic results, as dentist offices could, but the in-office procere was expensive and inconvenient. In addition, many consumers associate dental visits with unpleasant experiences and are not eager to visit the dentist for more than just a regular check-up and cleaning. Recently, advances in whitening technology have made it possible for consumers to whiten their own teeth at home. Procter & Gamble, one of the largest consumer procts companies in the world, undertook market research before launching its own proct in this category, and used the research to make decisions about the marketing mix as well as its marketing strategy and tactics. This research considers the effect of the marketing research on the launch of Crest Whitestrips.
Procter & Gamble used market research to determine whether there was a need for a whitening proct for in-home use, what type of proct would be appropriate, and whether that proct would fit with Procter & Gamble's overall marketing strategy. Initial research confirmed that there was, indeed, an unmet need in the market. Research also revealed that consumers would accept a proct that required up to 30 minutes of use, and that women were considerably more interested in the proct than men. I
. . .
so indicated that the proct would do better under the Crest brand. This is a significant shift, in that Crest denotes hygiene and tooth care while Cover Girl would indicate cosmetics and would definitely limit the number of male consumers who would purchase--and possibly use, if purchased by someone else--the whitening proct. Market research thus helped the company determine its market strategy by shaping the brand name and the proct identification (dental hygiene rather than mere cosmetics) that the proct would carry. Knowing that women would be the primary target market for the proct also shaped the tactics that Procter & Gamble used in its promotional strategy. Celebrity endorsements can be effective, but using the right celebrity is critical to that effectiveness. By using Rosie O'Donnell to endorse the proct, and by placing the proct on her show, Procter & Gamble was able to reach the target demographic that research showed would be critical to the proct's success. Subsequent research has shown that consumers have approached their dentists regarding other cosmetic dental proceres; this helps maintain the relationship between Procter & Gamble and dentists. Perhaps the strongest support for the research
. . .
Some common words found in the essay are:
Procter Gamble, Procter Gamble's, INSIGHT Researchers, Cover Girl, Gamble's Crest, , P&G Whitestrips, COMMUNICATION Eschewing, Rosie O'Donnell, CHALLENGE Ah, procter gamble, market research, marketing research, whitening proct, successful proct launch, successful proct, proct launch, research determined, split women, research 2003, crest whitestrips, research-driven success acci-dental, superior whitening vs, whitestrips successful proct, business company resource,
Approximate Word count = 1635
Approximate Pages = 7 (250 words per page)
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Ethics in Marketing
2、網址:http://lw.3e.net/scyx/lw_121014.html 一篇中文的文章
寶潔營銷策略論
作者:未知 來源:互聯網 更新:2009-2-24 閱讀:152 欄目:市場營銷論文
寶潔營銷策略論
[摘要] 本文主要分析寶潔公司在中國所經營的成功營銷經驗包括廣告和多品牌經典營銷策略;始終秉承「顧客至上」的經營理念,做顧客真正需要的產品;塑造了完美的企業形象。提出了產品與廣告的完美組合是使寶潔取勝市場的關鍵。
[關鍵詞] 寶潔公司 營銷策略 產品 廣告
1988年,寶潔公司在廣州成立了中國第一家合資企業——廣州寶潔有限公司,隨後陸續在北京、成都、天津等地設立十幾家合資、獨資企業。奉行「親近生活,美化生活」的企業宗旨。在2001年~2007年,寶潔的銷售收入幾乎翻了一番。全球的凈銷售額上升12%,達到760億美元。國家有關部門的數據顯示:海飛絲、飄柔、潘婷、沙宣四種洗發水占洗發水市場份額60%以上,汰漬、碧浪兩種品牌洗衣粉占洗衣粉市場份額的33%,舒膚佳香皂佔香皂市場份額的41%,護舒寶衛生巾占衛生巾市場的36%。
那麼,寶潔能在中國取得如此大的成功,憑借的又是什麼方法呢?
產品+廣告=企業宣傳必勝秘笈
一、深入調查顧客需求,做顧客需要的產品
寶潔公司把研究消費者需求和消費趨勢作為一項最重要的基礎性工作來做。寶潔進入中國後,在北京成立了一個大型的技術研究中心,專門研究更適合中國人用的產品。寶潔在中國推出的第一個產品是「海飛絲」。當時,經過對中國市場的詳細調查,發現了許多中國人都有不同程度的頭屑,而國內生產洗發水的廠家又沒有這方面的技術,經過一年多的時間,「海飛絲」成為國內去頭屑洗發水的代表。
二、利用廣告作為打開並佔有市場的有效武器
廣告與大規模市場營銷策略密切相關,是市場推廣的利器。它是通過一定媒體向用戶推銷產品或服務以達到增加了解和信任以至擴大銷售目的的一種促銷形式。
1.多品牌經營,廣告搶商機
寶潔作為目前世界上最具競爭力的日用品公司,進攻市場最常用的「武器」就是廣告。由於公司採用了多品牌戰略,各品牌又各佔一席地位,分別製作各自的廣告,增加了廣告的覆蓋率。
2.大手筆投資,力壓競爭者
據權威的市場調查公司統計,寶潔公司自2004年後,廣告投入呈「爆炸式」增長,藉助其強大的規模攻勢搶占國內日化市場。過去中國廣告投放前十名中多半為國產品牌,而2004年寶潔公司獨佔四席:玉蘭油第一位、飄柔第三位、佳潔士第四位、海飛絲第八位。2005年央視黃金段位廣告招標會上,寶潔更以3.85億元人民幣成為新一屆標王。
寶潔採用無間斷廣告策略和「波形遞加式投放法」,消費者幾乎每隔一段時間就要采購一次日用洗潔品。反復廣告會引起消費者嘗試購買的慾望,加之遞加式的投放也有助於強化消費者對產品的認知和認同感,逐漸使消費者成為其固定消費群。
3.巧選代言人,抓時尚潮流
現在海飛絲的廣告代言人一直是香港著名影帝梁朝偉,他在香港和內地都是大家普遍認可的最具魅力男藝人,享有很高的聲譽;潘婷洗發水最近選擇了台灣被譽為「美容大王」的大S徐熙媛作代言人,她擁有一頭烏黑美麗令人羨慕的長發,從而增加廣告可信度;2006年,佳潔士啟用人氣天後李宇春代言。寶潔討巧地選擇廣為大眾接受的人氣王,使得產品更容易被受眾所認可。
4.探顧客心理,使廣告深入人心
寶潔的廣告最常用的兩個典型公式是「專家法」與「比較法」。「專家法」是用專家來進行具有說服力的宣傳:首先寶潔會指出你面臨的一個問題來吸引你的注意;接著便有一個權威的專家來告訴你,寶潔就是解決方案,最後你聽從專家的建議,你的問題就得到了解決;「比較法」是寶潔將自己的產品與競爭者的產品相比,通過電視畫面的「效果圖」,你能很清楚地看出寶潔產品的優越性。汰漬洗衣粉的廣告就是「比較法」最具代表性的一個。
5.公益事業作為第二廣告宣傳手段
寶潔非常善於策劃事件來驅動消費者的品牌偏好。如「護舒寶護士」活動;舉行「飄柔之星」活動;以及策劃碧浪洗凈全球最大衣衫等事件。寶潔為社會也做出了很大貢獻:1991年向華東特大洪澇災區捐款100萬元。1998年寶潔公司董事長訪華,向清華大學捐款1070萬元人民幣,引進目前世界上最先進的實驗儀器。同時向教育部捐款700萬元人民幣,用於支持中、小學青春期健康教育。此外,寶潔公司還向野生動物保護基金會捐款150萬元人民幣,以保護國寶大熊貓。現在,以寶潔出資資助的公關活動項目已深入到中國社會的許多重要團體。
技術創新是企業生存和發展的不竭動力,是企業的生命線。寶潔以顧客至上的理念,研製出了貼近顧客群體、符合顧客需求的產品,使其在競爭中更具生命力,這是商場中取勝的首要條件。
品牌是一個企業形象、信譽和文化的綜合和濃縮。良好的品牌設計和生動形象的品牌宣傳是企業取勝的重要條件。通過強勢的廣告宣傳,寶潔成功地塑造了良好的品牌形象,使出自寶潔的產品讓人信賴。產品與廣告的完美組合,使寶潔走在世界的最前端。
參考文獻:
[1]汪繼峰:《寶潔:品牌的文化底蘊.中外企業文化,2001
[2]葛峙中:《寶潔公司的成功經驗及啟示.企業報,2001
[3]名企廣告策略:寶潔公司的廣告策略.中外企業家,2007
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㈨ 市場營銷英語sample
Its success has rested on clever marketing an eye for innovation and strong customer service.
它的成功依靠其巧妙的市場營銷、著眼於創新和周到的服務。
Sales Assistant 銷售助理
Wholesale Buyer 批發采購員
Tele-Interviewer 電話調查員
Real Estate Appraiser 房地產評估師
Marketing Consultant 市場顧問
Marketing and Sales Director 市場與銷售總監
Market Research Analyst 市場調查分析員
Manufacturers Representative 廠家代表
Director of Subsidiary Rights 分公司權利總監
Sales Representative 銷售代表
Assistant Customer Executive 客戶管理助理
Marketing Intern 市場實習
Marketing Director 市場總監