㈠ 翻译成英文----市场营销专业
In today's highly competitive shopping centers, the implementation of multi-brand strategy has become more and more enterprises an important means of competition in the market. Looking internationally, we can see that many international well-known large enterprises are using multi-brand strategy of enterprises in China, there are many who try. Multi-brand strategy of the enterprise despite the many, but not all businesses are successful, can be like Procter & Gamble, L'Oreal and so the success of this great enterprise is little more. Market segmentation approach of this article first, click on the connotation of multi-brand strategy, characteristics, significance and impact of multi-brand strategy and implementation of multi-brand strategy. From the analysis of many international companies chose to adopt multi-brand strategy, what the reasons are, combined with some of the implementation of multi-brand strategy, business success stories, specific analysis of multi-brand strategy.
㈡ 急求菲利浦科特勒市场营销英文定义
Marketing: a social and managerial process by which indivials and groups obtain what they need and want through creating and exchanging procts and value with others. ( Principles of Marketing by Philip Kotler )
营销是个人和集体通过创造,提供出售,并同别人自由交换产品和价值,以获得其所需所欲内之物的一容种社会过程。
营销管理(marketing management)作为一种艺术和科学,它需要选择目标市场,通过创造、传递和传播优质的顾客价值,获得、保持和发展顾客。
㈢ 营销策划用英语怎么说
营销策划的英文翻译_网络翻译
营销策划
Marketing Planning
planning_网络翻译
planning 英[ˈplænɪŋ]
n. 规划; 计划;
v. 计划; 设计; “plan”的现版在分词权;
[例句]The trip needs careful planning
这趟行程需要周密计划。
[其他] 原型: plan
㈣ "市场营销“用英语怎么说
市场营销
marketing management;
,
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㈤ 急!求关于市场营销(最好是关于营销策略的)的英文文献2000字左右的,最好带翻译,在线等!
大家知道,企业管理包括生产管理、营销管理和财务管理等多个方面,而财务管理是企业整个管理体系的核心,企业的财务管理目标即是企业追求的目标。可见,只有以财务管理为中心,协调运作管理体系的各个方面,才能有效地强化企业管理,促进企业发展。从全国来说,民营企业数量众多、分布广泛、特点各异,再加上受宏观经济环境化和体制影响,民营企业在加强财务管理方面遇到了一定的阻力,例如:政策的“歧视”使民营企业和大型企业不能公平竞争,地方政府、行业管理部门的干预,使民营企业的财务管理目标短期化,再主要的就是民营企业财务管理受业主的影响过大等一些主观因素的存在,导致财务管理的重要性被忽视。所以,其财务管理中存在的问题也多种多样,我认为,目前普遍存在的问题和原因主要有:
(一)融资困难,周转资金不足,使财务管理成断源之湖。
目前,我国民营企业初步建立了较为独立、渠道多元的融资体系,但是,融资难、担保难,仍然是制约民营企业发展的最突出的问题,主要问题是:第一,负债过多,融资成本高,风险大,造成民营企业信用等级低,资信相对较差。第二,大多数民营企业是非大型企业,有些银行受传统观念和行政干预的影响,对其贷款不够热心。第三,中介机构不健全,缺乏专门为民营企业贷款服务的金融中介机构和贷款担保机构。
分析其主要原因表现在两个方面:一是金融业对民营企业的信贷支持不够。我国金融系统从设置到服务项目,大都是以大企业为服务对象,民营企业的信贷服务往往被忽视。由于贷款难,生产经营过程中所需资金不足,极大制约了民营企业的发展。有的民营企业,虽存在暂时困难,但银行一旦支持就能起死回生;二是民营企业的融资渠道单一,难以适应市场需求的变化。由于有的民营企业,在既得不到银行的贷款支持,又不具有自我融资或向社会公开融资能力,无形中,加强企业财务管理也就成了一句空话,财务管理也就成了断源之湖。
(二)财务控制薄弱,缺乏科学性,使财务管理举步艰难。
大部分民营企业存在财务控制环节薄弱,而且对加强财务管理方面不够重视,没有从真正意义上理解财务管理在企业中的地位。主要问题有:一是资金管理不严,财务控制薄弱,造成资金闲置或不足。二是应收账款周转缓慢,造成资金回收困难。三是存货控制薄弱,造成资金呆滞。四是重钱轻物,资产流失严重。
分析其原因主要是:一是有些民营企业认为现金越多越好,致使大量现金未参加周转,有的是资金缺少计划安排,过量购置不动产,而使企业无法应付经营急需的资金,陷入财务困境。二是没有建立严格的赊销政策,缺乏有力的摧收措施,应收款不能兑现或形成呆账。三是很多民营企业月末存货占用资金往往超过其营业额的两倍以上,造成资金呆滞周转失灵。四是不少民营企业管理者,对原材料、半成品、固定资产等管理不到位,出了问题无人追究,资产浪费严重。分析以上原因,最重要的是因为企业上层领导财务管理观念落后,缺乏科学性,在思想上没有真正理解财务管理对做大做强一个企业所起到的作用,没有将财务管理纳入企业管理的有效机制中,缺乏现代财务管理观念,使财务管理失去了它在企业管理中应有的地位和作用,举步艰难。
(三)管理模式疆化,管理观念陈旧,使财务管理暗然失色。
由于长期以来在思想上受到旧的财务制度的约束,企业管理人员的观念比较滞后。主要问题有:一是企业的投资者同时就是经营者。二是企业管理者的管理能力和管理素质差,管理思想落后。
分析其原因主要是:民营企业典型的管理模式是所有权和经营权高度统一,企业的投资者同时就是经营者,这种模式势必给企业的财务管理带来负面影响,民营企业中相当一部分属于个体私营性质,在这些企业中,企业领导者集权现象严重,并且对财务管理的理论方法缺乏应有的认识和研究,致使其职责不分,越权行事,造成财务管理混乱,财务监核不严,会计人员独舟难行,想规范管理很难。大部分企业没有或无法建立内部审计部门,即使有,也很难保证内部审计的独立性。另外,有些企业没有将财务管理纳入企业管理的有效机制中,缺乏现代财务管理观念,多数民营企业家尚未建立起诸如时间价值、风险价值、边际成本、机会成本等科学管理的概念,由于管理模式疆化,管理观念陈旧,使财务管理暗然失色,失去了它在企业管理中应有的地位和作用。
First, the privately operated enterprise the question and the reasonanalysis which exists in the financial control As everybody knows, business management including proctionmanagement, marketing management and financial control and so on manyaspects, but the financial control is the enterprise entire managementsystem core, enterprise's financial control goal is a goal which theenterprise pursues. Obviously, only has take the financial control asthe center, the coordination operates management system each aspect,can effectively strengthen the business management, the promotionenterprise develops.Said from the nation that, the privately operated enterprise quantitymultitudinous, distributed is widespread, the characteristicrespectively differently, in addition receives the macroscopiceconomic environment and the system influence, the privately operatedenterprise was strengthening the financial control aspect to meet thecertain resistance, for example: The policy "the discrimination"causes the privately operated enterprise and the major instry cannotthe fair competition, the local authority, the profession controlsection's intervention, causes the privately operated enterprise thefinancial control goal short-term, again is main is the privatelyoperated enterprise financial control owner's influence oversized andso on some subjective factors existences, causes the financial controlthe importance to neglect. Therefore, in its financial control existsquestion also many and varied, I believed, at present the universalexistence question and the reason mainly have: .
(1) financing difficulty, the revolving fund is insufficient, causeslake of the financial control Cheng Duanyuan. At present, the our country privately operated enterprise initiallyestablished has been independent, the channel many Yuan financingsystem, but, financed difficultly, to guarantee difficultly, still wasthe most prominent question which the restriction privately operatedenterprise developed, the main question was: First, is in debtexcessively many, financing cost high, risk big, creates the privatelyoperated enterprise credit rank low, helps the letter relatively to beworse. Second, the majority privately operated enterprise right andwrong major instry, some banks the traditional ideas and theadministrative intervention influence, insufficiently are warm-heartedto its loan. Third, the facilitating agency is not perfect, lacksspecially the financial facilitating agency and the loan guaranteeorganization which serves for the privately operated enterprise loan. Analyzes its main reason to display in two aspects: One is the financeinstry is insufficient to the privately operated enterprise's creditaid. Our country finance system from establishes to the serviceproject, mostly is take the big enterprise as the service object, theprivately operated enterprise's credit service is often neglected.Because the loan is difficult, in the proction management processneeds the fund to be insufficient, enormously has restricted theprivately operated enterprise's development. Some privately operatedenterprises, although exists temporarily difficultly, but the bankonce supports can bring back to life; Two is the privately operatedenterprise's financing channel is unitary, adapts the market demandchange with difficulty. As a result of some privately operatedenterprises, in both cannot obtain the bank the loan support, and doesnot have self- financing or to the social public financing ability,imperceptibly, strengthened the enterprise financial control also tobecome an empty talk, the financial control has also become mediateslake of the source.
(2) financial control is weak, lacks the scientific nature, causes thefinancial control to take a step difficultly. The majority of privately operated enterprises have the financialcontrol link to be weak, moreover to strengthens the financial controlaspect insufficiently to take, has not understood the financialcontrol from the true significance in enterprise's status. The mainquestion includes: One is the fund management is lax, financialcontrol weak, creates the fund to leave unused or to be insufficient.Two is the receivable account funds turnover is slow, causes the fundrecycling difficulty. Three, the inventory control is weak, createsthe fund delay. Four is re- Qian Qingwu, the property drainsseriously. Analyzes its reason mainly is: One is some privately operatedenterprises thought cash more the better, causes the massive cashesnot to participate in the turnover, some are the fund lacks the planarrangement, excessive purchase real estate, but causes the enterpriseto be unable to deal with the management urgently needed fund, fallsinto the financial difficult position. Two is does not have theestablishment strict selling on credit policy, lacks powerfullydestroys receives the measure, should receive money cannot cash orform the ll account. Three is very many privately operatedenterprises end of the month the goods in stock takes the fund oftento surpass its turnover above two times, creates the fund delayturnover to malfunction. Four is many privately operated enterprisessuperintendents, to management and so on raw material, half-finishedproct, fixed asset did not arrive, leaves question nobody toinvestigate, the property waste was serious. Above analyzes thereason, most importantly because the enterprise upper formationleadership financial control idea is backward, lacks the scientificnature, the untrue understanding financial control to does in thethought greatly makes the role which the strong enterprise plays, hasnot bought into line with the financial control the businessmanagement in the effective mechanism, lacks the modern financialcontrol idea, caused the financial control to lose it the status andthe function which should have in the business management, took a stepdifficultly.
3) management pattern boundary, manages the idea obsoletely, causesthe financial control to be dark however 失色. Because receives the old financial system since long ago in thethought the restraint, business management personnel's idea comparisonlag. The main question includes: One is at the same time enterprise'sinvestor is the operator. Two is the enterprise superintendent'smanagement ability and the management quality bad, manages the thoughtto be backward. Analyzes its reason mainly is: The privately operated enterprise modelmanagement pattern is the property rights and the operating righthighly unifies, at the same time enterprise's investors is theoperator, this kind of pattern inevitably will give the enterprise thefinancial control to bring the negative influence, in the privatelyoperated enterprise quite a part will belong to the indivial tooperate privately the nature, in these enterprises, enterprise leadercentralization phenomenon serious, and will lack the understanding andthe research to the financial control theory method which will besupposed to have, will cause its responsibility not to divide, exceedsauthority to handle affairs, creates the financial control chaotic,the finance will supervise the nucleus not to be lax, accountant thepersonnel alone boat difficult line, to think the standard managementwill be very difficult. The majority of enterprises not or are unableto establish the interior auditing department, even if has, also isvery difficult to guarantee the internal audit the independence.Moreover, some enterprises have not bought into line with thefinancial control the business management in the effective mechanism,lacks the modern financial control idea, the most privateenterpreneurs not yet establish such as scientific management the andso on time value, risk value, marginal cost, opportunity cost concept,as a result of the management pattern boundary, manages the ideaobsoletely, causes the financial control to be dark however 失色,has lost it the status and the function which should have in thebusiness management.
㈥ 市场营销英文文献翻译成中文3000字
一、服务营销。
现代经济发展的一个显著特征是服务业的蓬勃发展,其在国民经济中的地位愈来愈重要,服务营销的重要性日益突出,中国已经加入WTO ,外资企业纷纷抢滩中国,中外服务市场营销大战将出现白热化的态势。现实经济生活中的服务可以区分为两大类。一种是服务产品,产品为顾客创造和提供的核心利益主要来自无形的服务。另一种是功能服务,产品的核心利益主要来自形成的成分,无形的服务只是满足顾客的非主要需求。贝瑞认为,在产品的核心利益来源中,有形的成分比无形的成分要多,那么这个产品就可以看作是一种“商品”(有形产品) ;如果无形的成分比有形的成分要多,那么这个产品就可以看作是一种“服务”。与服务的这种区分相一致,服务营销的研究形成了两大领域,即服务产品的营销和顾客服务营销。服务产品营销的本质是研究如何促进作为产品的服务的交换;顾客服务营销的本质则是研究如何利用服务作为一种营销工具促进有形产品的交换。但是,无论是服务产品营销,还是顾客服务营销,服务营销的核心理念都是顾客满意和顾客忠诚,通过取得顾客的满意和忠诚来促进相互有利的交换,最终实现营销绩效的改进和企业的长期成长。
First, services marketing.
Modern economic development is characterized by a significant service instry booming national economy, the status of its growing importance of services marketing highlights the growing importance of China has joined WTO, foreign companies have to seize the Chinese, and foreign services, marketing war will appear white-hot trend. Economic life of service can be divided into two categories. One is service procts, proct creation and delivery for customers mainly from the core interests of intangible services. The other is the function of services, procts, mainly from the formation of the core interests of the ingredients, invisible only to meet customer service needs of non-major. Berry think that the source of the proct's core interests, the tangible and intangible elements of composition to be more than that, then the proct can be seen as a "commodity" (tangible procts); if intangible components of tangible elements to more than that, then the proct can be seen as a "service." And services consistent with this distinction, service marketing research formed the two major areas, namely services, procts, marketing and customer service marketing. Service is the essence of proct marketing, how to promote the exchange of proct services; customer service is of the essence of marketing, how to use the services as a marketing tool to promote the exchange of tangible procts. However, both services proct marketing, or customer service, marketing, service marketing is the core concept of customer satisfaction and loyalty, and by obtaining customer satisfaction and loyalty to the promotion of mutually beneficial exchange, and ultimately sales performance improvement and long-term business growth.
二、网络营销。
互联网络是一种利用通讯线路,将全球电脑纳入国际联网的信息传送系统必将是未来市场营销最重要的渠道。网络营销的特性包括;可24 小时随时随地地提供全球性营销服务;电脑可储存大量的信息,代消费者查询,可传送的信息数量与精确度,远超过其他媒体;能因应市场需求,及时更新产品或调整价格;减少印刷与邮递成本;且无店面租金,节约水电与人工成本;可避免推销员强势推销的干扰;可经由信息提供与互动交谈,与消费者建立长期良好的关系。互联网络是一种功能最强大的营销工具,它同时兼具渠道、促销、电子交易、互动顾客服务以及市场信息分析与提供的多种功能。
它以声光互动沟通的特质,作为跨越时空的媒体,已深深吸引年青一代人的眼光。此外,它所具备的一对一营销能力,正是符合[ 分众营销]与[ 直效营销]的未来趋势。 网络营销可视为一种新兴的营销渠道,它并非一定要取代传统的渠道,而是经由信息科技发展,来创新与重组营销渠道。但不可否认的是,网络营销必然会给传统营销造成冲击,因此商业界必须要注意这种趋势,并与软件产业作密切的联系与合作。以广告业为例,在最新媒体时代,销售是从开始到完成的一贯作业,就是说由吸引注意、引发兴趣、造成购买欲、进行采购,一气而成,而广告公司将参与营销的全程。商业企业也有必要改变传统的组织形态,提升新媒体部门的功能,引进兼具营销素养与电脑科技的人才,未来才能具备市场的竞争优势。
Second, network marketing.
Use of the Internet is a communication line, into the international network of global computer information delivery system will be the next most important channel for marketing. Internet Marketing features include; can provide anytime, anywhere 24 hours of global marketing services; computer can store large amounts of information, on behalf of consumer inquiries, the amount of information transmitted and accuracy, far more than other media; to meet market demands in a timely manner Update proct or price adjustments; rece printing and mailing costs; and no store rent, saving water and labor costs; can avoid the interference of a salesman selling strong; can talk through the provision of information and interaction with consumers long-term good relations. Internet is the most powerful marketing tool, it also combines Qu, marketing, electronic transactions, interactive customer service and market information analysis and delivery of a variety of functions.
It features sound and light interactive communication, as of time, the media, who have been attracted to the eyes of the younger generation. In addition, it has a one to one marketing capabilities, it is consistent with [Focus marketing] and [direct marketing] future trend.
Internet marketing can be considered as an emerging marketing channels, it is not necessarily to replace the traditional channels, but through the development of information technology to innovation and re-marketing channels. But it is undeniable that online marketing is bound to impact traditional marketing, so the business community must pay attention to this trend, and with the software instry for close contact and cooperation. Advertising instry as an example, in the latest media age, sales are consistent from start to finish operation, that is attracting attention from the triggered interest, resulting in purchases, procurement, these cities become, and advertising companies will participate in the marketing of the whole. Commercial enterprises also need to change the traditional organizational forms, to enhance the functions of the new media sector, the introction of both quality and marketing personnel in computer technology, the future can have the market's competitive advantage.
三、绿色营销。
所谓“绿色营销”,是指社会和企业在充分意识到消费者日益提高的环保意识和由此产生的对清洁型无公害产品需要的基础上,发现、创造并选择市场机会,通过一系列理性化的营销手段来满足消费者以及社会生态环境发展的需要,实现可持续发展的过程。绿色营销的核心是按照环保与生态原则来选择和确定营销组合的策略,是建立在绿色技术、绿色市场和绿色经济基础上的、对人类的生态关注给予回应的一种经营方式。目前,西方发达国家对于绿色产品的需求非常广泛,而发展中国家由于资金和消费导向上和消费质量等原因,还无法真正实现对所有消费需求的绿化。以我国为例,目前只能对部分食品、家电产品、通讯产品等进行部分绿化;而发达国家已经通过各种途径和手段,包括立法等,来推行和实现全部产品的绿色消费。从而培养了极为广泛的市场需求基础,为绿色营销活动的开展打下了坚实的根基。以绿色食品为例,英国、德国绿色食品的需求完全不能自给,英国每年要进口该食品消费总量的80% ,德国则高达98%。这表明,绿色产品的市场潜力非常巨大,市场需求非常广泛。
绿色营销只是适应二十一世纪的消费需求而产生的一种新型营销理念,也就是说,绿色营销还不可能脱离原有的营销理论基础。因此,绿色营销模式的制定和方案的选择及相关资源的整合还无法也不能脱离原有的营销理论基础,可以说绿色营销是在人们追求健康、安全、环保的意识形态下所发展起来的新的营销方式和方法。现代企业只有树立起一种全新的可持续发展营销的经营理念,努力开展绿色营销,开发绿色产品,进行绿色生产,才能和可持续发展潮流相适应。同时,企业还可进一步“导向消费者”,促成可持续消费模式的全面建立和实现,承担起促进社会发展和生态环境发展的责任和义务,使企业的经济效益、社会效益和环境效益相统一。
Third, green marketing.
The so-called "green marketing" refers to the social and enterprises are fully aware of the increasing environmental awareness of consumers and the resulting need for clean-based pollution-free procts based on the discovery, creation and select market opportunities, through a series of rational means of marketing to meet consumer and community development needs of the ecological environment and realize sustainable development process. Green Marketing is the core ecological principles in accordance with environmental protection and to select and determine the marketing mix strategy is based on green technology, green markets and green based on economic, ecological concerns for the human response to a mode of operation. Some developed countries the demand for green procts is very extensive, but developing countries as capital and consumer orientation, quality and consumer reasons, it can not really achieve the greening of all consumer demand. Taiwan for instance, currently only some food, home appliances, communication procts, part-green; while developed countries have adopted a variety of ways and means, including legislation, etc., Lai Tuixing and the achievement of all procts Di green consumption. Thus having a very broad basis of market demand for green marketing activities have laid a solid foundation. To green, for example, the United Kingdom, Germany, the demand for green food can not self-sufficient, the United Kingdom every year, the import of 80% of the total food consumption in Germany is as high as 98%. This indicates that the market potential for green procts is very large, very wide market demand.
Green marketing is the twenty-first century consumer demand resulting from a novel marketing idea, that is, green marketing, marketing is also not out of the original theory. Therefore, the development of green marketing model and program selection and integration of related resources can not can not be severed from the original basis of marketing theory can be said that green marketing is the pursuit of health, safety, environmental protection, developed under the ideology of the new ways and means of marketing. Establish a modern enterprise is only a new marketing philosophy of sustainable development, make efforts to green marketing, the development of green procts for green proction, and sustainable development to adapt to the trend. At the same time, enterprises can further "consumer oriented", to promote sustainable consumption patterns of the full development and realization of their obligation to promote social development and ecological development of the responsibilities and obligations, so that their economic, social and environmental benefits .
㈦ 谁帮忙写篇酒店市场营销策略英语文章
给你一篇范文参考下,但是没有英文的:今天,国内酒店市场的寒冬正在悄然逼近。受此次危机影响,首先,酒店行业的入境客源明显减少;其次,多数国内公司开始严格控制差旅费用支出,导致商务出行人数、次数与酒店住宿等级降低;再者,国内某些地区已经出现的高星级酒店供大与求的现象更加恶化。凡此种种皆与人们的信心产生了互为因果的关系。
为应对全球金融危机在中国可能出现的蔓延与加剧,中国政府迅速提出了四万亿人民币的经济刺激计划,国家旅游局与相关部门也在制订“国民休闲计划”,进一步落实职工带薪休假制度。那么,在营销方面,酒店应该做什么呢?
一、在市场定位不变的情况下,整体价格构成向下调整。降价是原则,如何操作,则是技巧;降价的目的非常明确:给顾客以实惠,稳定主体客源;合理减少GOP,争取营业收入最大化。在酒店营销诸要素中,价格最敏感、最直接、最有效。
酒店运用价格杠杆,有这样几点理由:首先是顾客的需求改变,这种改变表面上是顾客需求标准降低,例如由行政楼层降为标准客房,实质上是支付能力下降,也就是说,顾客并不是自愿降低自己的住宿标准,而是无力维持原住宿标准,因此,顾客,尤其是对于公务出差的顾客而言,这样的改变是痛苦的和被迫的,他们仍然渴望维持原状,在这种情况,如果酒店降价,这些顾客就可能继续留住,如果酒店坚持不降,这些顾客就可能流向其他酒店;其次,对于酒店产品而言,由于其无法贮藏的特性,今天未卖掉的房间,其价值就是零,直接受损失的是酒店;此外,就酒店营销而言,尽管许多业内人士对降价都持反对态度,但是笔者认为,该降的时候,一定要降,除非有足够的现金流,否则,就应该随行就市。
降价操作当然有技巧,要考虑市场需求、竞争对手、产品特点等诸多因素的相互作用关系。同时必须指出,降价不是营销的唯一手段,不能造成市场错位;降价与否也许是酒店可以独自决定的事情,但是降价的效果如何却非酒店独自可以决定的。这里,与顾客的沟通,特别是与大客户、常客的主动、积极沟通至关重要,我们不能采取简单的线性思维方式———酒店降价→顾客占便宜→顾客当然不反对,那么,酒店只要告知顾客就可以了,没有必要搞什么复杂的沟通。这样想法不能算错,但过于简单,因为降价的目的首先是酒店获益,酒店由于没有更好选择而不得不降价,而顾客则总是有更多其他酒店的选择。因此,降价沟通做得好,有利于酒店与顾客的双赢,顾客得到了自己想要的价值,酒店的资源得到了最大化的利用。
二、在主打产品基本不变的情况下,增加产品价值,丰富顾客选择。一般来说,在酒店可研阶段,客源定位就基本确定,由此与之配套的主打产品设计成型。因此,面对当前经营困境,一家高星级酒店没有必要考虑将适应商务客源需求的主打产品转型去适应旅游客源需求,而应该考虑将适应境外商务客源需求的产品转向适应境内商务客源需求,即调整这两部分客源的构成比例,将境外商务客源的减少部分,力争通过开发境内市场进行弥补。
具体可采取如下几种做法。首先,留住核心客户群,方法是在他们支付能力被迫降低的情况下,酒店通过降价或升级手段,尽量维持提供客户的产品标准不变;其次,吸引更多的顾客,最大限度地增加所有产品的价值,而增值部分必须为其细分顾客群所认认可。例如比较常见但也确实为顾客乐意接受的方法有减免服务费、提供免费早餐、赠送自助餐券、VIP升级、常客计划双倍积分奖励等;再者,在整合酒店内部资源(例如房间与餐饮、娱乐等的捆绑销售)基础上,整合酒店外部相关可利用资源,例如,国内有些酒店与提供天然健康睡眠用品的公司合作,向客人提供具有安眠功效的睡枕,酒店的目的是发掘、诱导客人的住房需求,而睡枕公司的目的宣传自己的产品。那么,当客人在用了酒店的睡枕感到确实舒服有效的时候,酒店可以把同样的睡枕卖给客人。
酒店在整合外部资源时,必须遵守这样几条原则:第一,酒店、顾客与合作方三方均合理受益;第二,整合进来的外部服务/产品要货真价实;第三,酒店受益不是体现在通过卖合作方的服务/产品获得利润,而是作为促销手段,销售酒店自身的产品;第四,此类做法只是锦上添花,不可过多过滥,影响酒店主业形象。
三、在发挥销售人员主导作用的情况下,提高一线面客员工销售意识。面对正在到来的市场寒冬,首先感觉到寒气逼人的,就是酒店的销售人员———今年的销售任务能不能完成,明年的预算指标是不是还要年年加码?作为酒店的经营决策者,首先要做的工作就是稳定并强化销售队伍。
第一,要深入销售一线,同销售人员一起分析市场的形势与酒店的任务,目的是对市场达成基本共识,对酒店的经营目标达成基本共识;第二,在共识的基础上制定灵活的销售策略,随着市场变化迅速调整;第三,客观地制定销售人员的业绩考核指标,促使他们完成指标的相应支持,包括管理支持,例如各种政策的倾斜,也包括产品支持,例如酒店的客房、餐饮的质量、特色保证等;第四,调动那些有销售才华或有培养潜力的其他部门员工充实到销售队伍中。
酒店的销售离不开全体部门和人员的共同努力,应使全体员工,特别是一线面客员工真正理解并切身感受到酒店销售业绩好坏与自己的关系,例如个人收入、工作评价等。这里并不是说,因为市场形势不好,所以酒店全体员工不管是什么岗位都分配指标去拉客户,而是要求大家在完成好岗位职责的基础上,能够站在酒店销售的立场上,思考酒店的经营与管理。对于一线面客员工,如果他们销售意识提高了,就更容易与二线、销售部合作,形成立体的销售网络。要做到这一步,管理要扁平化,授权向一线下移。
此外,对于基层员工,不要进行过多的原则、理念灌输,应该着重通过案例分析、集体讨论来增强其销售意识,通过启发的方式逐步让一线员工体会、认知、固化。谈销售并不一定就是向顾客推销什么酒店的产品,而是根据自己的岗位特点与顾客的需要随机处理。有时顾客需要的只是一个真诚的微笑,有时顾客需要的只是聊上几句贴心的家常,这些看似简单平常的待客行为,都可以起到意想不到的销售效果。
㈧ 求 介绍日用品市场营销策略的英文资料
、网址:http://www.lotsofessays.com/viewpaper/1694994.html 一篇英文文章
Procter & Gamble Marketing Strategy
This is an excerpt from the paper...
For many years, consumers who wanted whiter teeth had to use weak over-the-counter polish procts, or go to the dentist for bleaching. The over-the-counter procts were generally not able to proce dramatic results, as dentist offices could, but the in-office procere was expensive and inconvenient. In addition, many consumers associate dental visits with unpleasant experiences and are not eager to visit the dentist for more than just a regular check-up and cleaning. Recently, advances in whitening technology have made it possible for consumers to whiten their own teeth at home. Procter & Gamble, one of the largest consumer procts companies in the world, undertook market research before launching its own proct in this category, and used the research to make decisions about the marketing mix as well as its marketing strategy and tactics. This research considers the effect of the marketing research on the launch of Crest Whitestrips.
Procter & Gamble used market research to determine whether there was a need for a whitening proct for in-home use, what type of proct would be appropriate, and whether that proct would fit with Procter & Gamble's overall marketing strategy. Initial research confirmed that there was, indeed, an unmet need in the market. Research also revealed that consumers would accept a proct that required up to 30 minutes of use, and that women were considerably more interested in the proct than men. I
. . .
so indicated that the proct would do better under the Crest brand. This is a significant shift, in that Crest denotes hygiene and tooth care while Cover Girl would indicate cosmetics and would definitely limit the number of male consumers who would purchase--and possibly use, if purchased by someone else--the whitening proct. Market research thus helped the company determine its market strategy by shaping the brand name and the proct identification (dental hygiene rather than mere cosmetics) that the proct would carry. Knowing that women would be the primary target market for the proct also shaped the tactics that Procter & Gamble used in its promotional strategy. Celebrity endorsements can be effective, but using the right celebrity is critical to that effectiveness. By using Rosie O'Donnell to endorse the proct, and by placing the proct on her show, Procter & Gamble was able to reach the target demographic that research showed would be critical to the proct's success. Subsequent research has shown that consumers have approached their dentists regarding other cosmetic dental proceres; this helps maintain the relationship between Procter & Gamble and dentists. Perhaps the strongest support for the research
. . .
Some common words found in the essay are:
Procter Gamble, Procter Gamble's, INSIGHT Researchers, Cover Girl, Gamble's Crest, , P&G Whitestrips, COMMUNICATION Eschewing, Rosie O'Donnell, CHALLENGE Ah, procter gamble, market research, marketing research, whitening proct, successful proct launch, successful proct, proct launch, research determined, split women, research 2003, crest whitestrips, research-driven success acci-dental, superior whitening vs, whitestrips successful proct, business company resource,
Approximate Word count = 1635
Approximate Pages = 7 (250 words per page)
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Ethics in Marketing
2、网址:http://lw.3e.net/scyx/lw_121014.html 一篇中文的文章
宝洁营销策略论
作者:未知 来源:互联网 更新:2009-2-24 阅读:152 栏目:市场营销论文
宝洁营销策略论
[摘要] 本文主要分析宝洁公司在中国所经营的成功营销经验包括广告和多品牌经典营销策略;始终秉承“顾客至上”的经营理念,做顾客真正需要的产品;塑造了完美的企业形象。提出了产品与广告的完美组合是使宝洁取胜市场的关键。
[关键词] 宝洁公司 营销策略 产品 广告
1988年,宝洁公司在广州成立了中国第一家合资企业——广州宝洁有限公司,随后陆续在北京、成都、天津等地设立十几家合资、独资企业。奉行“亲近生活,美化生活”的企业宗旨。在2001年~2007年,宝洁的销售收入几乎翻了一番。全球的净销售额上升12%,达到760亿美元。国家有关部门的数据显示:海飞丝、飘柔、潘婷、沙宣四种洗发水占洗发水市场份额60%以上,汰渍、碧浪两种品牌洗衣粉占洗衣粉市场份额的33%,舒肤佳香皂占香皂市场份额的41%,护舒宝卫生巾占卫生巾市场的36%。
那么,宝洁能在中国取得如此大的成功,凭借的又是什么方法呢?
产品+广告=企业宣传必胜秘笈
一、深入调查顾客需求,做顾客需要的产品
宝洁公司把研究消费者需求和消费趋势作为一项最重要的基础性工作来做。宝洁进入中国后,在北京成立了一个大型的技术研究中心,专门研究更适合中国人用的产品。宝洁在中国推出的第一个产品是“海飞丝”。当时,经过对中国市场的详细调查,发现了许多中国人都有不同程度的头屑,而国内生产洗发水的厂家又没有这方面的技术,经过一年多的时间,“海飞丝”成为国内去头屑洗发水的代表。
二、利用广告作为打开并占有市场的有效武器
广告与大规模市场营销策略密切相关,是市场推广的利器。它是通过一定媒体向用户推销产品或服务以达到增加了解和信任以至扩大销售目的的一种促销形式。
1.多品牌经营,广告抢商机
宝洁作为目前世界上最具竞争力的日用品公司,进攻市场最常用的“武器”就是广告。由于公司采用了多品牌战略,各品牌又各占一席地位,分别制作各自的广告,增加了广告的覆盖率。
2.大手笔投资,力压竞争者
据权威的市场调查公司统计,宝洁公司自2004年后,广告投入呈“爆炸式”增长,借助其强大的规模攻势抢占国内日化市场。过去中国广告投放前十名中多半为国产品牌,而2004年宝洁公司独占四席:玉兰油第一位、飘柔第三位、佳洁士第四位、海飞丝第八位。2005年央视黄金段位广告招标会上,宝洁更以3.85亿元人民币成为新一届标王。
宝洁采用无间断广告策略和“波形递加式投放法”,消费者几乎每隔一段时间就要采购一次日用洗洁品。反复广告会引起消费者尝试购买的欲望,加之递加式的投放也有助于强化消费者对产品的认知和认同感,逐渐使消费者成为其固定消费群。
3.巧选代言人,抓时尚潮流
现在海飞丝的广告代言人一直是香港着名影帝梁朝伟,他在香港和内地都是大家普遍认可的最具魅力男艺人,享有很高的声誉;潘婷洗发水最近选择了台湾被誉为“美容大王”的大S徐熙媛作代言人,她拥有一头乌黑美丽令人羡慕的长发,从而增加广告可信度;2006年,佳洁士启用人气天后李宇春代言。宝洁讨巧地选择广为大众接受的人气王,使得产品更容易被受众所认可。
4.探顾客心理,使广告深入人心
宝洁的广告最常用的两个典型公式是“专家法”与“比较法”。“专家法”是用专家来进行具有说服力的宣传:首先宝洁会指出你面临的一个问题来吸引你的注意;接着便有一个权威的专家来告诉你,宝洁就是解决方案,最后你听从专家的建议,你的问题就得到了解决;“比较法”是宝洁将自己的产品与竞争者的产品相比,通过电视画面的“效果图”,你能很清楚地看出宝洁产品的优越性。汰渍洗衣粉的广告就是“比较法”最具代表性的一个。
5.公益事业作为第二广告宣传手段
宝洁非常善于策划事件来驱动消费者的品牌偏好。如“护舒宝护士”活动;举行“飘柔之星”活动;以及策划碧浪洗净全球最大衣衫等事件。宝洁为社会也做出了很大贡献:1991年向华东特大洪涝灾区捐款100万元。1998年宝洁公司董事长访华,向清华大学捐款1070万元人民币,引进目前世界上最先进的实验仪器。同时向教育部捐款700万元人民币,用于支持中、小学青春期健康教育。此外,宝洁公司还向野生动物保护基金会捐款150万元人民币,以保护国宝大熊猫。现在,以宝洁出资资助的公关活动项目已深入到中国社会的许多重要团体。
技术创新是企业生存和发展的不竭动力,是企业的生命线。宝洁以顾客至上的理念,研制出了贴近顾客群体、符合顾客需求的产品,使其在竞争中更具生命力,这是商场中取胜的首要条件。
品牌是一个企业形象、信誉和文化的综合和浓缩。良好的品牌设计和生动形象的品牌宣传是企业取胜的重要条件。通过强势的广告宣传,宝洁成功地塑造了良好的品牌形象,使出自宝洁的产品让人信赖。产品与广告的完美组合,使宝洁走在世界的最前端。
参考文献:
[1]汪继峰:《宝洁:品牌的文化底蕴.中外企业文化,2001
[2]葛峙中:《宝洁公司的成功经验及启示.企业报,2001
[3]名企广告策略:宝洁公司的广告策略.中外企业家,2007
2、
㈨ 市场营销英语sample
Its success has rested on clever marketing an eye for innovation and strong customer service.
它的成功依靠其巧妙的市场营销、着眼于创新和周到的服务。
Sales Assistant 销售助理
Wholesale Buyer 批发采购员
Tele-Interviewer 电话调查员
Real Estate Appraiser 房地产评估师
Marketing Consultant 市场顾问
Marketing and Sales Director 市场与销售总监
Market Research Analyst 市场调查分析员
Manufacturers Representative 厂家代表
Director of Subsidiary Rights 分公司权利总监
Sales Representative 销售代表
Assistant Customer Executive 客户管理助理
Marketing Intern 市场实习
Marketing Director 市场总监